Question 1

How long does shipping take?

Accepted Answer

Shipping times may vary depending on your location. Orders are typically processed within 1–3 business days and delivered within 7–15 business days.

Question 2

Are your beauty products safe for all skin types?

Accepted Answer

Our products are carefully selected with quality and safety in mind. However, we always recommend doing a patch test before full use, especially for sensitive skin.

Question 3

How can I track my order?

Accepted Answer

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package anytime.

Question 4

What is your return and refund policy?

Accepted Answer

We want you to love your purchase. If there is an issue with your order, please contact us within the allowed return period, and our support team will gladly assist you.

Question 5

How can I contact Lachique Beauty?

Accepted Answer

You can reach our customer support team anytime through our Contact Us page or by email. We’re always happy to help with any questions or concerns.

Question 6

How are your products eco-friendly?

Accepted Answer

Our products are designed with sustainability in mind, using eco-friendly materials and packaging to support a zero-waste lifestyle.

Question 7

What payment methods do you accept?

Accepted Answer

We accept credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

Question 8

Do you ship internationally?

Accepted Answer

Currently, we ship within Australia. Stay tuned as we expand our shipping options in the future.

Question 9

What is your return policy?

Accepted Answer

We offer a 30-day return policy for unused and unopened products. Please contact our support team for assistance.

BYS - Eyeshadow Palette (12x Eyeshadow, 2x Applicator) 12g/0.42oz

Frequently Asked Questions